Information & Policies
BREA7HE – Policies & Terms
Privacy Policy
At BREA7HE, we value your privacy and are committed to protecting your personal information.
Information We Collect
Name, email address, phone number, and shipping address provided during checkout.
Payment details are processed securely by Razorpay; we do not store card or banking information.
Website usage data such as cookies and analytics.
How We Use Your Information
To process and deliver orders.
To communicate updates regarding purchases.
To improve our services and customer experience.
Sharing of Information
We do not sell or rent your personal information.
Payment processing is handled by Razorpay in compliance with PCI-DSS standards.
Data Security
We implement reasonable security measures to protect your data.
Terms & Conditions
By using our website and purchasing our products, you agree to the following terms:
Eligibility – You must be at least 18 years old or use the website under parental supervision.
Products – We sell clothing (hoodies, t-shirts, etc.) exclusively through our online store.
Payments – All payments are processed securely through Razorpay.
Refunds – Refunds are only applicable for damaged products (refer to Refund Policy).
Cancellations – Orders once placed cannot be cancelled before shipping.
Delivery – Orders are shipped within India only and are usually delivered within 7 business days.
Limitation of Liability – We are not responsible for delays caused by courier services or incorrect addresses provided by customers.
For customer support:
Email: sovchlxeeq@gmail.com | Phone: +91 7569175808
Refund & Cancellation Policy
Refunds
Refunds are provided only if the delivered product is damaged or defective.
Customers must notify us within 48 hours of delivery and provide supporting photographs.
Once approved, refunds will be processed to the original payment method within 7–10 business days.
Cancellations
Orders cannot be cancelled once placed.
Shipping & Delivery Policy
We currently ship across India only.
Orders are typically dispatched within 2–4 business days and delivered within 5–7 business days, depending on the destination.
Delays may occur due to courier issues, holidays, or unforeseen circumstances.
Customers will receive tracking details once their order has been shipped.
Business Location: Hyderabad, Cherlapally, Telangana, India